CFTROU 0050: Adopting a Spirit of Continuous Improvement

//CFTROU 0050: Adopting a Spirit of Continuous Improvement
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CFTROU 0050: Adopting a Spirit of Continuous Improvement

Today we’re going to unpack what it means to adopt a spirit of continuous improvement and adapt it to a church setting. We’ve been really intentional about learning to do this and have some principles that can help churches of any size. We will cover seven ways to implement continuous improvement in your church and how it will help you to better serve your community.

Key Points:

  • The definition of “continuous improvement” and how to apply it at church.
  • Identifying your customer for each process in your church.
  • Learning to listen to your customer and using that gift of feedback.
  • Establishing ground rules for receiving and implementing feedback.
  • Importance of identifying the areas that are most in need of improvement.
  • Allowing the people involved in the processes and systems to speak into improving them.
  • Creating the conversations and empowering people to actually improve.
  • Following the PDCA acrostic: plan, do, check, adjust.

Identifying who the customers are and then listening to your customers and getting the gift of feedback is very important. Click To TweetWe’re going to challenge ideas and processes, but we’re going to affirm and bless people. Click To TweetSometimes a gift – even the gift of feedback - is better based on the presentation. Click To Tweet

Links Mentioned in Today’s Episode:

Sharper! Conference

Jimmy on Twitter

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By |2018-11-10T18:55:58+00:00November 12, 2018|Podcast|0 Comments

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